TERMS OF PURCHASE
To shop with us, you must be of legal age (18 years). We follow Swedish legislation. Completed order means that you accept our terms of purchase and agree to your name and social security number being registered in our customer register. Your personal data is protected and handled according to the provisions of the Personal Data Act (PUL).
Payment options:
Private person:
Klarna:
You can place your order directly in our online store with payment via Klarna Checkout.
Invoice:
We need your social security number, after a simple credit check you will be billed from Aros finans.
Business:
If you wish to be invoiced as a company customer, contact us on tel: 070-4835935 before placing an order and we will set up your account. Our partner in terms of corporate invoicing is Aros Finans
Companies in the rest of the Nordic countries (Fi, No, Dk):
Contact us before ordering and we will set up an account.
Terms of purchase:
We comply with the Consumer Purchase Act, the E-Commerce Act.
Information regarding returns/repurchases, complaints and untriggered goods:
If for some reason you want to return or complain about your goods, contact us on 070-4835935 or by email gerth@geparts.se Non-agreed returns or complaints will not be handled.
We comply with the E Handelslagen which, among other things, allows return of goods 14 days after received delivery.
According to the Consumer Purchase Act, you have 3 years right of complaint from the time you bought the product. You must make your complaint within a reasonable time, 2 months, after you discovered the error.
Complaints about the goods mean that you notify us that you do not accept the goods and state how you consider them to be faulty. A waybill is sent to you which you use to send back your goods. In the event of an approved complaint, we will repair the product or replace you with a new one. If we cannot do this, we will refund you. In the event of a dispute, we follow the General Complaints Board's decision.
The package is at your delivery point for 14 days and automatically goes back to us if it is not picked up within this time. Unclaimed packages are charged for shipping costs, administrative costs and costs associated with ordering products if no other solution is available. Our shipping conditions do not apply if you do not collect your package. If you do not collect your package, we will charge you the actual shipping prices, the subsidized customer prices you received at the time of your purchase do not apply to a package not collected.
GE Technology-Geparts also takes home products specially adapted for each customer and car, which means that they are special orders. Special orders cannot be canceled without a reasonable reason.
RIGHT OF WITHDRAWAL
If for some reason you regret your purchase and want to return products, the goods must be unused and returned in the original packaging. The original packaging must not be damaged but in salable condition.
We comply with the e-Trade Act, which allows returns 14 days after received delivery.
The return shipping must be paid by the customer, upon agreement we can offer subsidized shipping by sending a waybill with agreed shipping. The customer is responsible for the goods until they reach Geparts, also during transport. The customer is responsible for notifying Geparts before any return is sent. Non-agreed returns are not handled.
We reserve the right to charge an administration fee of at least SEK 150 incl. VAT on any return. We only do this to cover part of all the overheads that we ourselves are responsible for.
WARRANTIES
We sell all products with a one-year warranty and 3-year right of complaint, according to the Consumer Purchase Act.
The product warranty only covers original manufacturing defects, i.e. defects that were present on delivery. The product warranty does not apply to errors that occur during or after changes to the product's function and appearance, such as rebuilding, upgrading or other configuration of the product.
Geparts is also not responsible for errors caused by incorrect assembly, the customer has his own responsibility for the product being assembled correctly.
We disclaim all forms of damage that may occur to the vehicle, person or other in connection with assembly or use, as well as any negative impact on the vehicle's safety, driving characteristics or warranty scope. Always contact us if in doubt.
Your receipt/order confirmation/invoice is valid as proof of warranty.
DELIVERY TERMS
The delivery time is usually 1-3 and 4-10 working days respectively from the day of the order.
The shorter delivery time applies to products we have in stock. Products that must be ordered take an additional day or days to deliver. The delivery times are preliminary as Geparts cannot guarantee external elements that may disrupt the delivery time.
According to the new Data Protection Reform GDPR;
WE SAVE THE FOLLOWING PERSONAL DATA ABOUT OUR CUSTOMERS;
Customers: First name, Surname, Company/organization, E-mail, Personal/organization number, VAT number, Address, Postal code, City, Country, Telephone number.
Orders: ip address, E-mail, , Personal/organization number, VAT number, Address, Company, First name, Surname, Address, Postal code, City, Telephone number.
As a customer, you can request an extract, change or deletion of these at any time tasks.
Contact Us:
Address:
Gerth Engelholm Parts AB - Geparts
Rigavägen 7
39356 Kalmar
Phone: 070-4835935
Email: gerth@geparts.se
organization number: 559250-7742
The store's terms of purchase here.